SHIPPING + RETURNS
 

Most purchases ship within 3-5 days. If you require same day shipping, please contact us directly.

If you are unsatisfied with a purchase or require assistance with a return, please contact us at info@ballentinefj.com. We are happy to help. 

Our return policy allows for items to be exchanged for store credit only up to fourteen days after receiving your purchase.

Custom orders and engraved products are not eligible to be returned or exchanged for store credit. 

Please contact us before making a return at info@ballentinefj.com

Please note we do not pay for return shipments. Thank you!